Legal terms for wallets and access
Our Legal notice describes the conditions that apply when you create, use or close an account from Indonesia. It covers the details you provide during phone verification, the checks attached to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, and the circumstances in which
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access may be paused for a clarification. Payment records can be matched to your account so we can investigate a receipt or status question. If a rule depends on location or eligibility, access depends on local law and may be available only where local law permits.
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Read the current wording before opening an account, and contact us through the account support route if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.